Privacy Policy
Learn how we collect, use, and protect your personal information.
Last updated: January 2025
1. Introduction
Tetranxt ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you consent to the data practices described in this policy. If you do not agree with our policies, please do not access or use our services.
2. Information We Collect
We may collect information about you in various ways, including: Personal Information: • Name and contact details (email address, phone number) • Business name and address • Account credentials • Payment information (processed securely through third-party providers) Usage Data: • IP address and browser type • Pages visited and time spent on our website • Referring website addresses • Device information and operating system Cookies and Tracking: • We use cookies and similar tracking technologies to enhance your experience • You can control cookie preferences through your browser settings
3. How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send you technical notices, updates, and support messages • Respond to your comments, questions, and customer service requests • Communicate with you about products, services, and events • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions and security incidents • Personalize and improve your experience • Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances: Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics. Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or safety. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. With Your Consent: We may share information with your consent or at your direction. We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments and audits • Access controls and authentication mechanisms • Employee training on data protection However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. For accounts that have been inactive for an extended period, we may reach out to confirm whether you wish to maintain your account before taking any action.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information • Portability: Request transfer of your data to another service • Objection: Object to processing of your personal information • Restriction: Request restriction of processing in certain circumstances To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to: • Remember your preferences and settings • Understand how you interact with our services • Analyze traffic and usage patterns • Deliver targeted advertising (with your consent) Types of cookies we use: • Essential cookies: Required for basic site functionality • Analytics cookies: Help us understand how visitors use our site • Preference cookies: Remember your settings and choices • Marketing cookies: Track your activity for advertising purposes You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our services.
9. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information in accordance with applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: tetranxt@gmail.com Phone: +230 57818351 Location: Mauritius We are committed to working with you to resolve any concerns about your privacy.
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